The customer is entitled to cancel his/her declaration of intent for contract conclusion within 1 month of receiving the goods. The cancellation must be declared to Mosquito-Boots GmbH in text format by fax or e-mail. Prompt sending of the cancellation is sufficient for upholding the deadline. The item must be returned to
B.Speck – Mosquito / Beekestr. 85 / 30459 Hannover
NOTE: OBVIOUSLY OUTSIDE OF RESIDENTIAL AREA WORN BOOTS (LEATHERSOLES!) WILL NOT BE ACCEPTED!
In the event of a relevant defect, the customer can initially choose whether to ask for repairs or a replacement. Mosquito-Boots GmbH is, however, entitled to refuse the selected form of repairs if this would only be possible with disproportionate costs and the other form of repairs does not involve substantial disadvantages for the customer.
If the repairs fail, the customer can, at his/her discretion, ask for a mark-down on the price (reduction) or cancellation of the contract (withdrawal). If the customer chooses to withdraw from the contract following failed repairs, he/she is not entitled to any damage compensation claims for the defect. If, on the other hand, the customer chooses damage compensation, the customer keeps the item, if this is feasible. Damage compensation is limited to the difference between the purchase price and the value of the defective item. This does not apply if the contractual breach was caused maliciously.
For slightly negligent breaches of duty, Mosquito-Boots GmbH’s liability is limited to the typical, foreseeable, direct average damage according to the type of item. This also applies to slightly negligent breaches of duty by the legal representatives or assistants of Mosquito-Boots GmbH. The above liability limits do not affect the customer’s product liability claims. Furthermore, the liability limits do not apply to physical injury or harm to health, or to the death of the customer, if Mosquito-Boots GmbH is duly accountable.
see also our GTC!